Troubleshoot

The next step is to verify that all of the connections to the power supply are securely plugged in.

Step 1

Verify the power cable on the back of the power supply is plugged in securely. Do this by removing the power plug and seating it back into the power supply snugly.

Step 2

Verify the Ethernet cable plugged into the “DATA & POWER OUT” port is the cable running outside to the radio and the cable plugged into the “Data IN” port runs to the Internet or WAN port on the router or is plugged into your personal computer.

Step 3

If you have already completed the previous steps and you haven’t noticed any changes with your internet service, please choose the applicable option.